David Joyce & Peter Middleton: BBC Lean software development case study


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During the European Lean IT Summit, David Joyce, Lean & Agile Coach at ThoughtWorks & Peter Middleton, Senior Lecturer in Computer Science at Queen’s University Belfast presented a case study which examines how the lean ideas behind the Toyota Production System can be applied to software project management. It is a detailed investigation of the performance of a 9 person software development team employed by BBC Worldwide based in London. The evidence shows that over the 12 month period, lead time to deliver software improved by 37%, consistency of delivery rose by 47% and defects reported by customers fell 24%.